Contact Us

There will be times you will need to contact us to assist you with questions. The AETN PBS TeacherLine Staff is here to assist you.

Enrollment Questions
Email: teacherline@aetn.org

AETN TeacherLine Technical Support
Please contact the ArkansasIDEAS Helpdesk if you need assistance with the following:

• 10-Digit State Teacher Identification Number (STIN)
• Technical Support
• AETN PBS TeacherLine enrollment questions

Phone: (800) 488-6689
Email: ideas@aetn.org

PBS TeacherLine Technical Support
Please notify your facilitator first of any issues you are having on the PBS TeacherLine website. If you have a more serious issue, please contact Tech Support after submitting a helpdesk ticket.

Phone: (866) 864-0828
Hours: 9am - 5:30pm (M-F) (CST)

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